Contact Us

Last updated: 14 July 2026

Need to reach the Yaarikut team? Everything you need is on this page. We read every message and reply from a real person — no ticket-hell, no chatbots.

1. Support

For account help, billing questions, technical problems or general product feedback:

• Email: support@yaarikut.com
• Typical response time: within 24 business hours; complex issues may take up to 3 business days.
• Please include your account username or the email you signed up with, and (for a payment issue) the transaction reference from your receipt.

2. Privacy, data-deletion & legal requests

Requests to access, correct or delete your personal data — or any question about our Privacy Policy:

• Email: support@yaarikut.com (subject line "Data Request").
• We confirm receipt within 3 business days and complete verified requests within 30 days.

3. Trust & safety reports

To report a user, post, message, livestream or blog that violates our Terms or community standards:

• In the app: use the "Report" action available on every user profile, post and message. In-product reports are triaged first because they include the exact content ID.
• Email: support@yaarikut.com (subject line "Trust & Safety") for anything you cannot report from the app itself.
• Serious threats to life, imminent harm or child-safety concerns are escalated within 4 hours; other reports within 2 business days.

4. Billing, refunds & cancellations

Full policy is in the Refund & Cancellation Policy. Quick summary:

• Cancel or downgrade any time from Settings → Subscription. Your paid features remain active until the end of the current billing period.
• Dispute an incorrect charge within 30 days at support@yaarikut.com — include the transaction reference.

5. Press, partnerships & business enquiries

For media questions, brand partnerships, integrations or investment enquiries, email support@yaarikut.com with subject line "Press", "Partnership" or "Business" as appropriate. We will route you to the right team.

6. Bug reports & feature requests

Something broken? Missing a feature? We want to hear it:

• Include the page URL, the action you took, what you expected, and what actually happened.
• Screenshots or a short screen recording make triage much faster.
• Browser, OS and device model help us reproduce.
• Send to support@yaarikut.com with subject "Bug" or "Feature request".

7. Postal address

Yaarikut is operated from India. Please use email for the fastest response — postal mail can take weeks. If you must send physical correspondence (e.g. a formal legal notice), request the current mailing address from support@yaarikut.com.

8. What we cannot do by email

• Reset your password without you confirming the linked email — use the Forgot password flow first.
• Recover an account whose email you no longer control — that requires proof of identity; contact us and we will explain the steps.
• Provide legal advice about someone else's content on the platform — use the in-product report flow, we will investigate.

9. Response-time promise

We aim for first response within one business day. If you have not heard back in three business days, please reply to your original email — occasionally mail providers filter our replies as spam and a reply-back thread bypasses that.